CBD ESSENCE ENCOURAGES ALL CUSTOMERS to contact at [email protected] or call us at 1-800-280-2347 for inquiries, assistance, or information about the best use of their purchased product(s). If there are concerns or you’re not fully satisfied, products can be returned within 8 weeks for a refund (minus shipping costs), provided you contact us for a Return Authorization (RA) first. We understand that different CBD products may suit you better, and we’re here to collaborate for a solution.